Chineasy App FAQ
Who should use the Chineasy App?
The Chineasy App is designed for anyone hungry to learn the Chinese language and its culture. With Chineasy’s award-winning methodology, you’ll learn Mandarin Chinese quickly and effectively. Not only will you advance from a few simple characters to conversation level, but you will also explore Chinese culture through this beautiful language.
Whether you are a student learning Mandarin, an executive pursuing business ties to Chinese companies, or a curious tourist traveling to Mandarin-speaking countries, the Chineasy app will stimulate the mind, enchant the culturally minded and inspire everyone who seeks new experiences to explore this beautiful language and culture.
What makes the Chineasy App unique?
The Chineasy App offers a unique blend of learning experience to accommodate different kinds of learners of Chinese. No matter if you are the language learner who likes to focus on vocabulary and patterns, or prefer acquiring through the context or learn visually, the Chineasy App has them all.
In the app, you will experience how Chinese learning can be fun and effective at the same time. Starting from the well-designed interface, communicative approach to the content, you’ll also be provided with hundreds of quirky tips to help you learn them all in no time! Moreover, with our unique and intuitive illustrated Chinese characters, it gives you with the easiest way to form the association with the characters and their meaning. Last but not least, you will have ample opportunities to practice what you learn actively and immerse fully in such engaging language learning experience.
What can I get from the Chineasy App?
What you’ll experience while learning and playing,
- A Game-based learning journey to keep you motivated. Keep Bao fed and happy every day!
- Over six-hundred bite-sized levels to learn, review, and quiz yourself anytime and anywhere.
- Various fun quizzes to help you master essential Chinese words and sentences altogether.
- Real-life and practical content for you to start conversing with other Chinese learners and speakers.
- Speech recognition to improve your Chinese speaking skills.
With the Chinese language skills you acquired through the app, you will be able to recognize 1000+ basic Chinese characters, use 1000+ day-to-day Chinese words in your speech and converse with your Chinese friends in various topics, including self-introduction, job, food, weather, money, time, shopping, future plans and even gossiping.
Where can I download the Chineasy App?
Download Chineasy App on either App Store or Google Play store!
It requires iOS 11.0 or later. For Android mobile devices, it is compatible with two latest operating systems: Nougat (7.x) and Oreo (8.0-8.1).
Is the Chineasy App free?
Yes, you can download, enjoy the first few levels and create a Chineasy account free of charge.
If you wish to gain access to all levels and the premium features, subscribe to the Chineasy App monthly or annually to enjoy more content!
Do I learn simplified or traditional Chinese from the Chineasy App?
You can choose to learn either simplified or traditional Chinese. Just tap on the blue icon Bao at the top left corner in the app then go to Settings to select the Chinese written form you’d like to learn.
How does the subscription work?
You will be billed immediately upon first subscribing to either a monthly plan at $4.99 or an annual plan at $39.99. Your account will continue on a monthly/annually recurring basis according to your subscription type.
Can I cancel or change my subscription?
You can manage your subscription at anytime.
To view, cancel or change the subscription, please follow the step-by-step guide here for iOS users. Android users, you can find steps here.
Why should I pay for the Chineasy App?
Besides learning a new language, we want you to enjoy an ad-free learning experience, and we don’t sell your data, so subscription funds are what keep the Chineasy App innovating!
Is my information safe?
Yes! Chineasy takes extensive measures to safeguard your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
We use personal information only for the purpose of administering our business activities and creating a personalized learning experience. Chineasy will never share your information with a third party.
Can I use the Chineasy App offline?
Yes and no. You’ll need to connect to the Internet to authenticate yourself (sign in, create an account, or validate subscription). After that, you can be offline to learn all the levels. However, progress does need to be communicated online in order to sync with any other device.
How can I get updates about the Chineasy App?
The best way to receive the latest news and updates about the Chineasy App is to subscribe to our Chineasy app newsletter or follow us on Facebook, Twitter or Instagram. Engage with other Chinese learners and Chineasy fans by joining our community.
More questions or feedback?
Email email@example.com, we are happy to help.
How can I get a refund?
Unfortunately, the refund can’t be done from our end. If you would like a refund, please follow the steps from the article.
Please also make sure you cancel your subscription so that you won’t be charged again. You can cancel your Chineasy App subscription at any time in the App Store/ Google Play Store.